Warranty Service
The appliances offered on geomarti.ge are covered both by the statutory guarantee provided under the legislation of Georgia and by the manufacturer's commercial warranty.
Full agreement →1. Statutory guarantee
If goods prove to be defective, the customer has the right to request that the defect be remedied free of charge (repair or replacement), a reduction in price, or withdrawal from the contract, in the manner established by law.
Repair or replacement is carried out within a reasonable period, no longer than 30 calendar days.
If a defect appears within 6 months of receipt, it is presumed to have existed at the time of delivery, unless this is incompatible with the nature of the goods. After 6 months, the burden of proving the defect lies with the customer.
2. Obtaining warranty service
The warranty period is indicated on the product page or in the accompanying warranty card.
Warranty service is provided by the manufacturer's official authorised service centre.
To obtain warranty service, the customer must present the item, the warranty card and proof of purchase.
3. When the warranty does not apply
The warranty does not apply:
• After the warranty period has expired
• If the damage is caused by mechanical impact, dropping, or the ingress of liquid or foreign objects
• In the case of improper use, or breach of the storage rules or operating instructions
• To damage caused by faults in the electrical network or sharp voltage fluctuations
• If the factory serial number on the item has been altered or removed
• If repairs have been carried out by an unauthorised person or workshop